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Cookie Policy

Last Updated: 2026-02-01

This Cookie Policy explains how Guangzhou Firebird Information Technology Co., Ltd. ("Firebird Tech" or "we") uses cookies and similar technologies on the SaleSpark platform.

1. What Are Cookies

Cookies are small text files stored on your device by websites. They are widely used to make websites work properly, improve efficiency, and provide information to website owners. Cookies themselves do not contain personally identifiable information, but when combined with your personal data, they may be considered personal data.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are critical for basic platform functionality and cannot be disabled.

  • Session Cookies: Maintain your login state and session security.
  • Security Cookies: Prevent security threats such as CSRF attacks.
  • Preference Cookies: Remember your language settings and interface preferences.

2.2 Analytics Cookies

Help us understand how users interact with the platform to improve our services.

  • Page visit and user behavior statistics.
  • Feature usage frequency analysis.
  • Performance monitoring and error tracking.

2.3 Functional Cookies

Enhance platform functionality and personalization.

  • Remember your training preferences and recently used features.
  • Personalized content recommendations.
  • Temporary state storage for chat and voice call sessions.

3. Third-Party Cookies

We may use the following third-party services that may set their own cookies:

  • Payment Services (e.g., Stripe): Used during payment processing.
  • Analytics Services: Help us understand platform usage patterns.

4. Managing Cookies

  • Browser Settings: Most browsers allow you to view, manage, and delete cookies. Refer to your browser's help documentation for instructions.
  • Disabling Cookies: You may choose to disable non-essential cookies, but this may affect some platform features.

Please note that disabling essential cookies may prevent you from using core SaleSpark features.

5. Local Storage

In addition to cookies, we use browser local storage (localStorage) to save non-sensitive user preference data such as theme, language settings, and referral codes. This data is stored only on your device and is not transmitted to our servers.

6. Policy Updates

We may update this Cookie Policy from time to time. Updated policies will be posted on this page with a revised "Last Updated" date.

7. Contact Us